Frequently Asked Questions

Get answers to frequently asked questions about Feelgood sleep systems. You can click on the product and service for which you might seek answers to some basic queries.

General

  • Feelgood is a brand of Recliners India Pvt. Ltd. Recliners India was founded in 1996 with a revolutionary idea of creating ultra luxury seating with supreme comfort in India.
    Having a legacy of 22 years, we are proud to present the brand which stands for;Style, comfort, Quality and customization.

    As the leading manufacturers of motion furniture, we focus on Refinement, Relaxation and Responsiveness.All our products are designed with extreme care, with a view to provide our customers ultimate relaxation.

  • As a company, and as individuals, our passion is to create functionally beautiful living spaces. We bring technology to bear on the challenge of improving people’s lives through an improved sleep experience.

ADJUSTABLE BASE

  • Feelgood Adjustable Bed Bases bring the motion in your bedroom,using specially designed engineering and technology. Using multi-hinged or flexible lying surfaces which can be power-profiled to a number of different positions,Feelgood bases provide new levels of comfort, style, and multiple health benefits, including relief for midsection compression using proprietary extension deck technology.
    Feelgood bases use silent drive motors to elevate the head and foot sections, controlled by way of a wireless or wired remote control or smart phone App.

  • Using specially designed engineering and technology and a multi-hinged or flexible lying surfaces which are power-profiled to a number of different positions, Feelgood bases provide new levels of comfort, style, and multiple health benefits. Feelgood bases use silent drive motors to elevate the head and foot sections or provide lumbar support by way of a wireless or wired remote control or smart phone App. Feelgood adjustable bases dispense with the static, flat box springs; the base supplies the needed support for the mattress.

  • With a Feelgood adjustable base, you can personalize and customize your level of comfort, not just for sleeping, but for viewing tablets or phones, watch TV, lounging, reading, relaxing, recovering from exercise, reducing the symptoms of many common ailments, and much more. The Zero G position in the adjustable bases helps blood flow through the body, improving circulation and reducing swelling, which means less walking, tossing, and turning for you.

  • Yes! Adjustable bases provide a level of comfort that far exceeds regular flat foundations. With a Feelgood adjustable base, you can personalize and customize your level of comfort, not just for sleeping, but for viewing tablets or phones, watch TV, lounging, reading, relaxing, recovering from exercise, reducing the symptoms of many common ailments, and much more.

  • Feelgood makes a variety of bases to suit every budget.

  • Feelgood bases have a weight rating of 295 kg.

  • Feelgood adjustable base has many valuable wellness benefits. Adjustable bases can help relieve the symptoms of many ailments, such as reducing snoring, assisting in easing breathing, helping to reduce leg cramps, helping to lower blood pressure, and helping to relieve pressure in the head and eyes.

  • Yes, slide sleepers can be very comfortable on an adjustable base. We recommend that side sleepers should try the Zero-G position because the side sleep position is simply the Zero-G position, but on one’s side, sleeping on the back but in the Zero-G position offers all of the benefits and comfort of sleeping on the side, with the added benefits of the Zero-G position. For those who must sleep on their sides, comfort can be improved by using the adjustable base to add a very few degrees of elevation to the head and/or the foot. The bed will then gently cradle the sleeper.

  • This sleeping position mimics the posture astronauts assume during take-off, creating a feeling of weightlessness, easing pressure on the spine and back, and relieving back pain. With the touch of one button, the Zero G position helps blood flow through the body, improving circulation and reducing swelling, which means less walking, tossing, and turning for you.

  • Individuals of all ages can benefit from using an adjustable base. There are wellness benefits for everyone.The Adjustable bases can help relieve the symptoms of many ailments, such as reducing snoring, assisting in easing breathing, helping to reduce leg cramps, helping to lower blood pressure, and helping to relieve pressure in the head and eyes.

  • Yes, pregnant women can and should use an adjustable base. Adjustable bases can help alleviate a wide variety of discomfort associated with pregnancy, to include reducing the effects of GERD (Gastroesophageal reflux disease), heartburn, sore back, sore or swollen feet or legs, and general discomfort when lying flat. After childbirth, an adjustable base can provide an ideal position to support the nursing mother.

  • Feelgood’s adjustable bases are designed to bring luxury, comfort and style to any bedroom. The bases’ neutral colour should easily complement any décor. Additionally, bedding can be used over the base.

  • Feelgood adjustable bases replace your bed frame.

  • Most Feelgood bases are zero-clearance, meaning bases with under-bed storage can be used beneath the base. The supporting frame must have proper and sufficient support to carry the weight of the adjustable base plus individuals who will be occupying the bed.Consult the frame manufacturer’s guidelines and ratings.

  • Absolutely! As long as your existing bed frame is an open, slatless style that fits with our dimensions, you should be able to use it with both our adjustable bed frames.

  • Probably, but not always. Our adjustable beds are designed to fit within most modern bed frames, depending on the height of the lip and inner bed rails. That is one of the reasons we include modular legs. If you have any queries on this, call us.

  • The Adjustable Bed Frames come with a Manual in the box and can be assembled in 30 to 40 minutes.

  • Most Feelgood bases offers headboard brackets to mount the Feelgood base to your headboard. Simply match the headboard size to the size of your base.

  • Latex and memory foam are best compatible with the Feelgood adjustable bases. We don’t recommend using the adjustable base with a traditional spring mattress.

  • Yes, you can put the mattress directly on the bed frame. Our bed frame is designed to put the mattress directly without any support.

  • The Feelgood bed features energy-efficient technology to help you cut your bills and your environmental footprint. When the Feelgood frame is not in use, its Zero Standby Power System kicks in, allowing the bed consume under 1 watt of energy while the bed is in standby mode.

  • Even if you lose power, your adjustable base will not leave you up in the air. Feelgood’s unique technology allows you to return the bed to the flat position even when the power is out. In the event of a power outage, the base can be brought to a flat position by pressing the button on the power down box under the base. The base then returns to the flat position using only gravity, and so avoids the danger of pinching.

  • The adjustable base can be split in the king size — which means that each side can be programmed individually or synced to work together. Please keep in mind that we only offer split Feelgood mattresses in the king size.

  • The Feelgood adjustable base is designed to be easily tailored to the position you’re looking for. You can position it with your upper body up, your lower body up, both up or both down. And you can easily adjust either part of the bed to the angle you need.

  • The purpose of adjustable base is to elevate the mattress to your comfort level while you use it. For long-term durability reasons, we don’t recommend to keep your mattress in the elevated position when it is not in use.

  • Feelgood’s Adjustable Bed features the design that enables the head section to move independently when inclined so whichever position you choose, the head section is always at the same distance from the wall and you’re always able to easily access your side table.

  • Try fresh batteries or re – putting your battery . If it still not works , Call us.

MATTRESS

  • Feelgood offers Two type of mattress – Latex and Gel infused memory foam mattress. These mattress conforms perfectly to your body’s contour and evenly support the spine to provide optimal orthopedic support. Ur latex mattress is certified by authorities like – USDA organic, GOLS, GOTS , ECO Institut and Proposition 65.

  • Feelgood mattress is designed to give you the ultimate comfort whether you sleep on your front, back, or side. The mattresses are breathable, provide optimal orthopedic support and relieves pressures that cause tossing and turning.

  • Our Delivery Service will delivery the Feel-good mattress in your home.You can easily replace your existing or set up the mattress in less than 10 – 15 minutes.

  • Feelgood mattress is available in TXL and Queen size . We highly encourage you to measure your bed space before buying the mattress.

  • Feel-good mattresses are specifically designed to sleep cool. The Latex and gel infused foam in our mattresses allow air to circulate naturally. By whisking away body heat , Our mattress helps regulate your body temperature to ensure cool and restorative sleep. are breathable and .

  • Our latex mattresses are certified by following authorities

    • a. USDA Organic: Trees are grown per Organic standards, free of chemical fertilizers and spraying any weed killers.
    • b. Global Organic Latex Standard: Our Organic Latex is free of any harmful substances.
    • c. Global Organic Textile Standard:We only use organic cotton fabrics that are manufactured by GOTS-certified mills. It’s a guarantee that all colors and auxiliary materials used have been tested for their environmental safety.
    • d. ECO Institut: Latex foam is tested for hazardous emissions and VOC ( Volatile organic compounds).
    • e. Proposition-65: Compliance to California Proposition 65 Law for non–detection of carcinogenic substances.

  • We recommend using of mattress protector for feelgood mattress. It is breathable and will keep your mattress looking brand new in long term.

  • No, we do not recommend sleeping on the mattress without the cover.

  • Yes. You can clean your mattress cover with safe and mild detergent.

  • Conventional wisdom states you should replace your mattress once every 10 years. Of course, this number depends on how well you care for it. Feel-good mattresses are specifically designed with long-term durability and resilience in mind. We provide a 5 year limited warranty on gel infused mattress and 7 years on latex mattress, so you’re guaranteed to have restful, rejuvenating sleep.

  • As long as your sheets are compatible with the heights of our mattresses, they will absolutely fit on any of the Feel-good mattresses! We recommend using Feel-good sheets for the best sleep environment possible.

PAYMENTS

  • We accept the following payment options:

    • a. Credit cards including Visa, Mastercard, American Express and Discover
    • b. Debit/bank card
    • c. Cash

  • GST is collected in India as required by law.

  • Yes, The freight charges will depend on the delivery location.

SHIPPING & DELIVERY

  • During your scheduled time frame, our delivery partner will bring your new Feelgood products. If you will opt for our set up service , Our Representative will unbox them and will set up the product in your desired space.

  • Once your products arrive at their local hub, our delivery partner will call you to schedule your delivery date.

  • Kindly contact our Customer Service team at +1800 121 189 189 at least 2 days before your scheduled service and we’ll be happy to change your delivery to a date that works better for you.

  • In order to receive the delivery, you’ll need to be home during your scheduled delivery Date.

  • We offer Home Delivery and Setup across all the states in India.For more information, please contact our Customer Service team at 1800 121 189 189.

  • We can ship internationally.

  • Once you’ve placed your order, our products typically ship from their respective facilities within 1-2 business days. Once a product has shipped, you’ll receive a tracking number that you can use to follow your package as it makes its way to you.

  • Since our delivery partner is a third party, we’re unable to 100% guarantee that your order will be delivered on a specific date but we can try to delivery it close to your desired delivery date.

  • Yes, We will be happy to assemble the product. For more information on this please feel free to contact us at 1800 121 189 189.

  • We cover almost all the states and union territories of India and many other countries.

  • Depending on delivery location, It will take 2 to 6 weeks. We will keep in touch and let you know as things progress. Consult the retailer for more details.

  • Please remove your old bed and ensure there is more than enough space to accommodate the dimensions of your new sleep system. There are also certain clearances we need to get into your bedroom or up the stairs.

  • SafeExpress is our delivery partner.

DEMO

  • Book an appointment by calling +1800 121 189 189 or by visiting our page – Feelgood

  • We’ve recently added Feel-good experiences in our existing Recliners India Showroom . We have store in Delhi, Mumbai, Bangalore. We’re working to bring Feel-good stores to more locations soon. Be sure to sign up for our newsletter to get updates.

  • Please contact us at 1800-121-189-189 or send us your enquiry on support@feelgoodsleepsystems.com

WARRANTY

  • We provide 10 years limited warranty on our adjustable bed range.

  • 5 Year limited warranty on Gel infused mattress range and 7 year limited warranty on latex mattress.

  • You will have to call our customer service team at 1800 -121-189-189.

  • We’re so sorry to hear that your product arrived in less than perfect condition!
    To report your issue, please reach out to our Customer service team by calling +1800 121 189 189 or by emailing us support@feelgoodsleepsystems.com with your order number.

RETURN

  • To reschedule your pickup, please give our Customer Experience team a call at +1800 121 189 189 or email us at support@feelgoodsleepsystems.com with your order number and updated availability.

  • We’re so sorry to hear that you’re not moving forward with your Feel-good order! please give our Customer Experience team a call at +1800 121 189 189 or email us at support@feelgoodsleepsystems.com with your order number

  • No, we do not permit any exchanges.

  • Sorry we do not accept returns.