Get answers to frequently asked questions about Feelgood sleep systems. You can click on the product and service for which you might seek answers to some basic queries.
About Feelgood sleep system
Feelgood is a brand of Recliners India Pvt. Ltd. Recliners India was founded in 1996 with a revolutionary idea of creating ultra luxury seating with supreme comfort in India.
Having a legacy of 22 years, we are proud to present the brand which stands for;Style, comfort, Quality and customization.
As the leading manufacturers of motion furniture, we focus on Refinement, Relaxation and Responsiveness.All our products are designed with extreme care, with a view to provide our customers ultimate relaxation.
What’s your story ?
As a company, and as individuals, our passion is to create functionally beautiful living spaces. We bring technology to bear on the challenge of improving people’s lives through an improved sleep experience.
What are Feelgood Adjustable beds ?
Feelgood Adjustable Bed Bases bring the motion in your bedroom,using specially designed engineering and technology. Using multi-hinged or flexible lying surfaces which can be power-profiled to a number of different positions,Feelgood bases provide new levels of comfort, style, and multiple health benefits, including relief for midsection compression using proprietary extension deck technology.
Feelgood bases use silent drive motors to elevate the head and foot sections, controlled by way of a wireless or wired remote control or smart phone App.
How are adjustable bases different from regular bases ?
Using specially designed engineering and technology and a multi-hinged or flexible lying surfaces which are power-profiled to a number of different positions, Feelgood bases provide new levels of comfort, style, and multiple health benefits. Feelgood bases use silent drive motors to elevate the head and foot sections or provide lumbar support by way of a wireless or wired remote control or smart phone App. Feelgood adjustable bases dispense with the static, flat box springs; the base supplies the needed support for the mattress.
What are the benefits of an adjustable bed frame ?
With a Feelgood adjustable base, you can personalize and customize your level of comfort, not just for sleeping, but for viewing tablets or phones, watch TV, lounging, reading, relaxing, recovering from exercise, reducing the symptoms of many common ailments, and much more. The Zero G position in the adjustable bases helps blood flow through the body, improving circulation and reducing swelling, which means less walking, tossing, and turning for you.
Are Adjustable bases comfortable ?
Yes! Adjustable bases provide a level of comfort that far exceeds regular flat foundations. With a Feelgood adjustable base, you can personalize and customize your level of comfort, not just for sleeping, but for viewing tablets or phones, watch TV, lounging, reading, relaxing, recovering from exercise, reducing the symptoms of many common ailments, and much more.
Can I afford feel good adjustable bases ?
Feelgood makes a variety of bases to suit every budget.
Are adjustable bases strong enough to support me ?
Feelgood bases have a weight rating of 295 kg.
How can an adjustable base improve my health ?
Feelgood adjustable base has many valuable wellness benefits. Adjustable bases can help relieve the symptoms of many ailments, such as reducing snoring, assisting in easing breathing, helping to reduce leg cramps, helping to lower blood pressure, and helping to relieve pressure in the head and eyes.
Can a side sleeper use an adjustable base ?
Yes, slide sleepers can be very comfortable on an adjustable base. We recommend that side sleepers should try the Zero-G position because the side sleep position is simply the Zero-G position, but on one’s side, sleeping on the back but in the Zero-G position offers all of the benefits and comfort of sleeping on the side, with the added benefits of the Zero-G position. For those who must sleep on their sides, comfort can be improved by using the adjustable base to add a very few degrees of elevation to the head and/or the foot. The bed will then gently cradle the sleeper.
What is ZERO G ?
This sleeping position mimics the posture astronauts assume during take-off, creating a feeling of weightlessness, easing pressure on the spine and back, and relieving back pain. With the touch of one button, the Zero G position helps blood flow through the body, improving circulation and reducing swelling, which means less walking, tossing, and turning for you.
Are adjustable bases only for the elderly ?
Individuals of all ages can benefit from using an adjustable base. There are wellness benefits for everyone.The Adjustable bases can help relieve the symptoms of many ailments, such as reducing snoring, assisting in easing breathing, helping to reduce leg cramps, helping to lower blood pressure, and helping to relieve pressure in the head and eyes.
Can pregnant women use adjustable bases ?
Yes, pregnant women can and should use an adjustable base. Adjustable bases can help alleviate a wide variety of discomfort associated with pregnancy, to include reducing the effects of GERD (Gastroesophageal reflux disease), heartburn, sore back, sore or swollen feet or legs, and general discomfort when lying flat. After childbirth, an adjustable base can provide an ideal position to support the nursing mother.
Will an adjustable base look good with my bedroom set ?
Feelgood’s adjustable bases are designed to bring luxury, comfort and style to any bedroom. The bases’ neutral colour should easily complement any décor. Additionally, bedding can be used over the base.
Do i need a bed frame with an adjustable base ?
Feelgood adjustable bases replace your bed frame.
Can i use my existing underbed storage frame ?
Most Feelgood bases are zero-clearance, meaning bases with under-bed storage can be used beneath the base. The supporting frame must have proper and sufficient support to carry the weight of the adjustable base plus individuals who will be occupying the bed.Consult the frame manufacturer’s guidelines and ratings.
Can I use the adjustable bed frame with my existing bed frame ?
Absolutely! As long as your existing bed frame is an open, slatless style that fits with our dimensions, you should be able to use it with both our adjustable bed frames.
I already have a bed frame. Will the adjustable bed base will fit inside ?
Probably, but not always. Our adjustable beds are designed to fit within most modern bed frames, depending on the height of the lip and inner bed rails. That is one of the reasons we include modular legs. If you have any queries on this, call us.
Can I set up the adjustable bed frame myself ?
The Adjustable Bed Frames come with a Manual in the box and can be assembled in 30 to 40 minutes.
How do I choose the right size headboard for my adjustable base ?
Most Feelgood bases offers headboard brackets to mount the Feelgood base to your headboard. Simply match the headboard size to the size of your base.
What mattresses are compatible with adjustable bases ?
Latex and memory foam are best compatible with the Feelgood adjustable bases. We don’t recommend using the adjustable base with a traditional spring mattress.
Can I put my mattress directly on the bed frame ?
Yes, you can put the mattress directly on the bed frame. Our bed frame is designed to put the mattress directly without any support.
What is the electrical consumption of an adjustable bed ?
The Feelgood bed features energy-efficient technology to help you cut your bills and your environmental footprint. When the Feelgood frame is not in use, its Zero Standby Power System kicks in, allowing the bed consume under 1 watt of energy while the bed is in standby mode.
Does the base work when there is a power interruption ?
Even if you lose power, your adjustable base will not leave you up in the air. Feelgood’s unique technology allows you to return the bed to the flat position even when the power is out. In the event of a power outage, the base can be brought to a flat position by pressing the button on the power down box under the base. The base then returns to the flat position using only gravity, and so avoids the danger of pinching.
Can the base lay in two different positions at once ?
The adjustable base can be split in the king size — which means that each side can be programmed individually or synced to work together. Please keep in mind that we only offer split Feelgood mattresses in the king size.
What positions can the adjustable base be put in ?
The Feelgood adjustable base is designed to be easily tailored to the position you’re looking for. You can position it with your upper body up, your lower body up, both up or both down. And you can easily adjust either part of the bed to the angle you need.
Can I keep the head/feet elevated when I'm not using it ?
The purpose of adjustable base is to elevate the mattress to your comfort level while you use it. For long-term durability reasons, we don’t recommend to keep your mattress in the elevated position when it is not in use.
What does "wall-hugging technology" mean ?
Feelgood’s Adjustable Bed features the design that enables the head section to move independently when inclined so whichever position you choose, the head section is always at the same distance from the wall and you’re always able to easily access your side table.
My remote isn’t working.
Try fresh batteries or re – putting your battery . If it still not works , Call us.
What makes the Feel-Good mattress different?
Feelgood offers Two type of mattress – Latex and Gel infused memory foam mattress. These mattress conforms perfectly to your body’s contour and evenly support the spine to provide optimal orthopedic support. Ur latex mattress is certified by authorities like – USDA organic, GOLS, GOTS , ECO Institut and Proposition 65.
How does the Feel-Good mattress feel?
Feelgood mattress is designed to give you the ultimate comfort whether you sleep on your front, back, or side. The mattresses are breathable, provide optimal orthopedic support and relieves pressures that cause tossing and turning.
Will Feel-Good help me set up my mattress?
Our Delivery Service will delivery the Feel-good mattress in your home.You can easily replace your existing or set up the mattress in less than 10 – 15 minutes.
How do I know which mattress size is right for me?
Feelgood mattress is available in TXL and Queen size . We highly encourage you to measure your bed space before buying the mattress.
Do Feel-Good mattresses sleep hot?
Feel-good mattresses are specifically designed to sleep cool. The Latex and gel infused foam in our mattresses allow air to circulate naturally. By whisking away body heat , Our mattress helps regulate your body temperature to ensure cool and restorative sleep. are breathable and .
What certifications do Feel-Good latex mattresses have?
Our latex mattresses are certiﬁed by following authorities
a. USDA Organic: Trees are grown per Organic standards, free of chemical fertilizers and spraying any weed killers.
b. Global Organic Latex Standard: Our Organic Latex is free of any harmful substances.
c. Global Organic Textile Standard:We only use organic cotton fabrics that are manufactured by GOTS-certiﬁed mills. It’s a guarantee that all colors and auxiliary materials used have been tested for their environmental safety.
d. ECO Institut: Latex foam is tested for hazardous emissions and VOC ( Volatile organic compounds).
e. Proposition-65: Compliance to California Proposition 65 Law for non–detection of carcinogenic substances.
How do I protect my mattress?
We recommend using of mattress protector for feelgood mattress. It is breathable and will keep your mattress looking brand new in long term.
Can I sleep on my Feel-Good mattress without a cover on it?
No, we do not recommend sleeping on the mattress without the cover.
Can I clean Feel-Good’s mattress cover?
Yes. You can clean your mattress cover with safe and mild detergent.
How often should I replace my mattress?
Conventional wisdom states you should replace your mattress once every 10 years. Of course, this number depends on how well you care for it. Feel-good mattresses are specifically designed with long-term durability and resilience in mind. We provide a 5 year limited warranty on gel infused mattress and 7 years on latex mattress, so you’re guaranteed to have restful, rejuvenating sleep.
Will my sheets fit on a Feel-Good?
As long as your sheets are compatible with the heights of our mattresses, they will absolutely fit on any of the Feel-good mattresses! We recommend using Feel-good sheets for the best sleep environment possible.
What payment methods do you accept?
We accept the following payment options:
a. Credit cards including Visa, Mastercard, American Express and Discover
b. Debit/bank card
Do I need to pay tax on my order?
GST is collected in India as required by law.
Do I pay for shipping?
Yes, The freight charges will depend on the delivery location.
SHIPPING & DELIVERY
How does Home Delivery and Setup work?
During your scheduled time frame, our delivery partner will bring your new Feelgood products. If you will opt for our set up service , Our Representative will unbox them and will set up the product in your desired space.
How do I schedule my Home Delivery and Setup?
Once your products arrive at their local hub, our delivery partner will call you to schedule your delivery date.
How do I reschedule my In-Home Delivery and Setup?
Kindly contact our Customer Service team at +1800 121 189 189 at least 2 days before your scheduled service and we’ll be happy to change your delivery to a date that works better for you.
Do I have to be home for In-Home Delivery and Setup?
In order to receive the delivery, you’ll need to be home during your scheduled delivery Date.
Where do you offer In-Home Delivery and Setup?
We offer Home Delivery and Setup across all the states in India.For more information, please contact our Customer Service team at 1800 121 189 189.
Can you ship internationally?
We can ship internationally.
How do I track my order?
Once you’ve placed your order, our products typically ship from their respective facilities within 1-2 business days. Once a product has shipped, you’ll receive a tracking number that you can use to follow your package as it makes its way to you.
Can I specify a delivery date?
Since our delivery partner is a third party, we’re unable to 100% guarantee that your order will be delivered on a specific date but we can try to delivery it close to your desired delivery date.
Will Feel-Good help me assemble my products?
Yes, We will be happy to assemble the product. For more information on this please feel free to contact us at 1800 121 189 189.
What is your delivery area?
We cover almost all the states and union territories of India and many other countries.
Approximately how long from the order date will it take my adjustable bed to be delivered?
Depending on delivery location, It will take 2 to 6 weeks. We will keep in touch and let you know as things progress. Consult the retailer for more details.
What do I have to do to prepare for Set Up Service?
Please remove your old bed and ensure there is more than enough space to accommodate the dimensions of your new sleep system. There are also certain clearances we need to get into your bedroom or up the stairs.
What shipping partners do you use?
SafeExpress is our delivery partner.
How can I book an appointment for a free demo ?
Book an appointment by calling +1800 121 189 189 or by visiting our page – Feelgood
How do I find a Feel-Good store near me?
We’ve recently added Feel-good experiences in our existing Recliners India Showroom . We have store in Delhi, Mumbai, Bangalore. We’re working to bring Feel-good stores to more locations soon. Be sure to sign up for our newsletter to get updates.
You experience center is not in my town. I’d like to try the bed.
We provide 10 years limited warranty on our adjustable bed range.
What is the warranty on your mattresses?
5 Year limited warranty on Gel infused mattress range and 7 year limited warranty on latex mattress.
How do I file a claim for my mattress warranty ?
You will have to call our customer service team at 1800 -121-189-189.
My product arrived defective or damaged. What should I do?
We’re so sorry to hear that your product arrived in less than perfect condition!
To report your issue, please reach out to our Customer service team by calling +1800 121 189 189 or by emailing us email@example.com with your order number.
How do I reschedule my return pickup?
To reschedule your pickup, please give our Customer Experience team a call at +1800 121 189 189 or email us at firstname.lastname@example.org with your order number and updated availability.
How do I cancel my order?
We’re so sorry to hear that you’re not moving forward with your Feel-good order! please give our Customer Experience team a call at +1800 121 189 189 or email us at email@example.com with your order number